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WiLife's Security Tech Zone Reseller's Newsletter
Welcome to WiLife Resellers Newsletter
Photos of installed WiLife systems courtesy of Which Watch, Salt Lake City, UT.



Introducing WiLife
Ethernet Bridge

November 7th: 11:00 AM- 12:00 PM MDT
This small box opens a world of opportunity, join us and learn how the WiLife Ethernet Bridge can; increase your potential user base, expand both HomePlug and Pro networks, and eliminate the gaps from any installation.
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WiLife 101:
Introduction to WiLife

November 28th: 11:00 AM-12:00 PM MDT
WiLife Orientation is a webinar for new resellers.
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WiLife Named As One of Utah's 'Emerging Elite' Companies for 2007

WiLife is proud to announce that they have been honored as one of Utah’s Most Promising Companies by the Mountain West Capital Network at their Annual Award Ceremony.

“We are extremely pleased to be selected as one of Utah’s ‘Emerging Elite’ companies,” said Evan Tree, President of WiLife. “We are steadfast in leading the charge into next generation IP based surveillance and monitoring, and it is exciting to see our award winning technology recognized locally, and throughout the world.”

Read the whole press release here.



WILIFE VIDEOS ONLINE

The best of WiLife customer videos can now be viewed online at YouTube, MySpace, MetaCafe, Yahoo!, and Google.

Come online and see what WiLife security system owners are catching with their cameras – criminals, vandalism, pranks, animals, accidents, natural phenomena, etc.

Go to our WiLife YouTube page:

We are always looking for customer stories and video. Send us your favorite videos at success@wilife.com.



We enjoy sharing our customer’s stories with everyone we come in contact with. We would like to have more stories to share and you can help! To submit your customer’s experiences, as well as your own, email Aubrey at amartindale@wilife.com.

If your story is chosen as the ‘WiLife Customer Testimonial of the Month’ you will receive a Starbucks Gift Card. Enter to win!

Click here to view WiLife’s current testimonials.
SoCal Reseller & Client Share Successes with WiLife Pro

Jay Berman, owner of Premier Network Communications in Southern California, is excited about his client's success with the WiLife Pro in their newly established coffee shop.

Jay contacted the owner of Lion Coffee, Larry, after speaking with a WiLife sales representative who had just received a call from him. Larry recently installed a WiLife HomePlug (retail) system in his home and was impressed with the system’s feature set, particularly its easy-to-use search controls and ability to play back recorded video.

Because of WiLife Retail's success on the homefront, Larry was very eager to utilize the same reliable surveillance functionality for his upcoming retail venture, a new café called Lion Coffee. Specifically, Larry needed a system that would help him with customer service training, store management, and to better provide security for his business investment.

Jay met with Larry and demonstrated WiLife Pro, WiLife's fully-integrated, turnkey, professional digital video security system. Jay highlighted the WiLife Command Center software, the intelligent IP cameras, and the robust Remote Viewing capability that sets WiLife Pro above the competition. Jay then followed the demonstration with a walk-through and evaluation in order to build a custom installation quote. The rest is history.

Prior to the grand opening of the Lion Coffee café, Jay installed the WiLife Pro system with three Indoor IP Cameras. The first camera was located in the back room to keep an eye on the store’s inventory and employees. The second camera was mounted from the ceiling and pointed in the direction of the storefront so Larry could view and track customers as they come in and out of the café. The third camera was mounted from the ceiling behind the cashier's station and pointed at the cash register in order to monitor the customers, employees, and all business transactions.

Jay's installation of WiLife Pro was successful. The WiLife Command Center software installed easily on the customer’s PC and ran seamlessly alongside the Adelo POS software. Jay even installed a 300 GB external hard drive to the store’s network, allowing months of video storage without tying up the PC’s hard drive.

With Wilife Pro up-and-running 24/7, Larry has enjoyed the ability to log-in online and view his store, employees, and customers while he is away from the café for an extended amount of time. To help monitor the store at night, he also uses Scheduled Alerts (a WiLife Platinum feature), which notifies him of any activity between 11:00 PM to 4:30 AM.

Fortunately, no notable incidents have occurred since the installation. But Larry feels confident he has all the bases covered if something were to happen because of the cameras and Wilife system.

Because of Jay's successful three-camera installation at Lion Coffee, Larry has been talking up his experience and love of the system, opening more opportunities for Jay to install other WiLife Pro Systems at other restaurant chains and small businesses looking for digital video surveillance systems.

To turn in your success story, send them to success@wilife.com.


Tips On Camera Placement For Small Businesses

The power and value of digital video security saves us from wasting loads of time watching hours of live video feeds. Rather, we can simply review recorded motion-based events whenever time permits. This time economy, believe it or not, is an important fact to consider when planning the camera placement for your small business.

Another important fact to consider is the behavior of your customers and the walking/working patterns of your employees. Take a few moments to analyze your customer’s and employee’s behavior. Because we are not typically monitoring live video all of the time, we want to place cameras in the most strategic places where they can provide detailed, recorded video of every person that visits the business.

In my small coffee shop, for example, I calculated that 80% of my customers end up at the cash register; 15% go straight to a table to meet a friend or to use the wireless Internet connection; and 5% come in to use my bathroom or ask directions. And at the end of their purchase or stay, 70% exit the front door while the rest leave through the side door.

Regarding my employee’s behavior, I learned that the bulk of their time is spent at the register, along the food prep line, and in the kitchen.

Taking all this analysis into consideration, I determined that I must have a camera focused on the register, a camera that sees the customers as they leave the store from both doors, and a camera viewing the employees on the food prep line and in the kitchen.

During the camera placement process, keep in mind that we are setting the cameras up to gather video data that will most likely be reviewed at a later time. Knowing this may help you place your cameras in locations that will guarantee you capture high-quality, close-up video of every person that visits the store on a daily basis. Using one camera with a wide angle lens may give you the most overall coverage, though it might provide little detail when reviewing recorded video.

Also consider your store’s infrastructure when placing cameras. For example, if your business is a small storefront with lots of glass windows, you should use a few of the same principals of photography when setting up your cameras. For example, don’t stand in the sun while photographing someone standing in the shade, and visa versa. Because of this, avoid mounting Indoor cameras 10’ inside the store pointing at the glass windows. To see the patrons entering your business with the least amount of glare, mount the camera from the side of the entry looking in. This angle will be more than sufficient to capture a great, quality profile video. Another camera mounted above or to the side of the front door looking into the store will also capture great video of customers as they leave, alleviating any excess backlight that would compromise video quality.

-- From Evan's Security Tech Zone Blog, September 13th, 2007. Read More expert advice on home security from the WiLife President and Security Expert, Evan Tree.


WiLife Pro Video Security System Product Guide

Complete Master Systems with WiLife Command Center Software

WLPIC-1X6: Single-Camera Master
Expandable to 6 cameras
WLPPIC-4X6: Four-Camera Master System
Expandable to 6 cameras
WLPIC-6X6: Six-Camera Master System
Complete 6 camera system







Zack Edmunds
Eastern/Canada Sales Regions
zedmunds@wilife.com
(801) 316-4731



Weston Mott
Western Sales Region
wmott@wilife.com
(801) 316-4732


Aubrey Martindale
We value your feedback and comments. Please address newsletter-related suggestions and comments directly to the editor: amartindale@wilife.com.
- Aubrey Martindale, Editor


Mike Collett
Director, Reseller Sales
mcollett@wilife.com
(801) 316-4782



Reach us also at:
sales@wilife.com or
1-888-GO-WILIFE



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