July 2011 Customer Success Story Winners
First Place: S. Atherton: How the purse disappeared
We live in the Florida Keys and we don't have much crime. I bought my first Alert System about a year ago. I have had other brands and there is no comparison. I had put a call into my wife to ask her to come to one of our houses, as I needed her help. I got tired of waiting and called to find out why she had not shown up yet. She informed me she had taken our dog out before she came to meet me. When she got back in the house, she could not find her purse anywhere.
Later, we searched the house and cars. There was no purse. I asked her to relate the day’s events. She explained that she had been home all day, except for taking the dog outside for about ten minutes, as we have always done for twelve years. With this in mind, I went to the Alert System and found where a lady had came into the house and taken the purse off the dining room table.
I called the police and they came out 30 minutes later. I showed them the video and while they were trying to get finger prints, I looked at my Alert App on my Iphone and saw where she came back thirty- five minutes later and tried to get in again. She told the police she was returning the purse. But two of my 750E cameras saw that she did not have any such purse to return. I had her in jail within 24 hours and had the purse returned also. We only lost $ 11.00.
Without the Alert system, my wife would never have known where her purse had gone. The police also wanted to know what brand and model system I had installed. I have put several of the Alert Systems in some friend’s homes. I will continue to tell everyone about the Alert System. It truly is the very best system. Thank you Logitech Alert Systems.
I also always get everyone to get the premium Alert service, as it is worth it.
Second Place: K. Gabriel: I caught my neighbors being robbed
I have a the Logitech Alert series cameras at my home in Texas. I have two Outdoor cameras and one Indoor. I have been using them for about 7 months now and they have been great. They video my living room, driveway, and the walkway to my front door.
Last Saturday, August 23 at 4:00pm, my cameras caught my neighbors house being robbed. The cameras captured the two cars pulling up, in neighbor's driveway (one of the thieves looking out), and both vehicles leaving the scene. The whole robbery took five minutes. They kicked the door in and stole high-dollar value items. Fortunately, my neighbor was not home at the time of the robbery.
By the time the police came, I had all three videos ready to be emailed and on a disk. We also sent it to an FBI friend of ours. He said the high-quality videos will be a big help in capturing these guys. The local police were very happy to have the video and were surprised by the quality. I also printed out full-size pages of screen shots of the vehicles to give the neighbors. I sent the videos to a local news station and posted them on Facebook. No capture of these criminals yet, but these videos will be excellent evidence when needed.
We are very thankful to have the cameras installed at our house. After seeing the video my neighbor ordered the 750e master system for his house.
Third Place: K. Browning: Car thieves stole my laptop
I have two Logitech cameras, one installed inside the house and the other one mounted over the front driveway. Our cameras paid for themselves when they caught two thieves breaking into our car and stealing a laptop. After submitting the video to police, both of the thieves were arrested within 2 weeks.